Here at MuslimMall.com, we have close to 20 years of experience in providing quality Islamic clothing and accessories to customers in correctional facilities throughout the USA. Since our company is registered and verified with D‑U‑N‑S and US SAMS, there are no issues with shipping directly to inmates from our online Islamic stores.
Please read through the following before placing prison orders
General
There can be different specific rules and regulations for each correctional facility. For this reason, it is vital that you check on each institution’s website to get the most up-to-date information regarding prison orders. Many of our Islamic products and accessories can be classified as “Inmate Religious Property” and therefore be permitted. Here are a few general guidelines that most prisons follow:
Kufis (hats) – Usually only allow white, single ply, no markings, no symbols, no tassels
Tasbihs (prayer beads) – Maximum length 26 inches; Max bead size 7mm
Sajjadahs (prayer rugs) – Neutral colors, max size 30×48 inches (excluding fringe)
Kefiyyehs (shawls) – Usually only allow white, max size 72×24 inches
Chains (necklaces) – Max length 26 inches, max value $100
Pendants (charms) – Max diameter size 1.25 inches, max value $100
Bonus Items
Important notice – Due to prison regulations and security concerns, any bonus items/freebies/giftboxes offered on the website do not apply to orders shipped to correctional facilities.
Additionally, promo codes and coupons are valid for orders placed directly through the website, however they cannot be used for manual/offline/mail-in orders.
Prison orders from outside the U.S.A.
Important – Correctional facilities can only receive prison orders shipped from within the U.S.A. Before completing the purchase, please check the product and checkout pages to make sure the items chosen will be shipped from within the country and not from one of our international warehouses. In cases like this we will try to contact the customer to offer a replacement, and if we don’t hear back we will offer a refund.
Address format for prison orders
LAST NAME, FIRST NAME, INMATE #
(INMATE RELIGIOUS PROPERTY)
PRISON NAME
PRISON ADDRESS
CITY, STATE, ZIP CODE
Family & Friends of inmates
You are welcome to order from our online Islamic websites like you normally would, however, to make sure your order is delivered successfully, please verify the following information:
– Valid inmate number
– Inmate has not moved to a different facility
– The inmate currently has “package privileges”
Inmates that have questions about an existing order can contact us through a relative or friend on their behalf. Alternatively, if their facility allows it, they may reach us directly at “[email protected]” via the JPay Secure Messaging Program.
Inmates/Prisoners mail orders
Please fill out our prison order form which can be downloaded at the top of this page. Please include a check made out to “MuslimMall.com” and mail to:
MuslimMall.com
3096 S. Horner Blvd #267
Sanford, NC 27332
Depending on USPS backlogs, please allow 2 to 3 weeks for your order form to arrive to us by mail and your package to be sent back to the correctional facility.
Chaplains/Imams
The majority of our Islamic items may be classified as “Inmate Religious Property”. In addition to ordering off of our website, we are happy to send physical color catalogs. Please use the chat feature on this site or email us at [email protected]
Prison commissary/wholesale suppliers
To request a wholesale pricelist, please contact us via phone (843) 568-4615 or email [email protected]. For larger Islamic product orders, we can manufacture according to your size and color specifications. We also offer custom packaging, labels and barcodes for larger bulk orders.
Returns & Refunds
If for any reason the package is returned to us (i.e., temporary suspension of package privileges, inmate has moved to a different facility), we will refund the order minus the initial shipping and handling fees.
Check clearing & Chargebacks
We process all orders including prison orders as quickly as possible, however there still may be delays between the time a check is requested from the correctional facility, approved, mailed to us, deposited then cleared. Additionally, please note that banks charge a $10 chargeback fee for cancelled or returned checks. If necessary, we will recoup this fee, along with the original check amount, by submitting a payment request from your institution. In some cases, the Inmate General Welfare Fund will deduct this amount directly from the inmate’s commissary account.
Thank you for shopping at MuslimMall.com.
